Disclaimer
Allergy and Skin Reactions
Our products are formulated with high-quality ingredients; however, individual reactions may vary.
• Patch Testing: We recommend conducting a patch test before full use. Apply a small amount of the product to a discreet area of skin and wait 24 hours. If irritation occurs, discontinue use immediately.
• Consultation: If you have known allergies or sensitive skin, consult with a healthcare professional prior to using our products.
Liability
Billion Dollar Glow shall not be held liable for any adverse reactions, allergies, or skin sensitivities resulting from the use or misuse of our products. It is the customer’s responsibility to ensure the product is suitable for their specific skin type and conditions.
Refund Policy
We strive for customer satisfaction and adhere to the consumer protection laws of the UK.
• Returns: Only unopened and unused products can be returned within 14 days of receipt for a full refund. All original packaging and seals must be intact.
• Non-Refundable Items:
• Products that have been opened, used, or tampered with will not be eligible for a refund under any circumstances.
• Refunds will not be processed for items showing signs of use or handling beyond what is necessary to inspect the product.
• Shipping Costs: Customers are responsible for the shipping costs associated with returning products.
• Return Shipping Requirements:
• Destination: All returns must be shipped to our facility in the UK.
• Shipping Method: Returns must be sent via a tracked shipping service to ensure delivery confirmation.
• Proof of Delivery: Evidence of delivery must be retained to facilitate the refund process.
• Refund Processing: Refunds will only be considered after the returned items have been received, inspected, and approved. Once approved, refunds will be issued to the original payment method within 14 days.
